Returns & Exchanges

💖 Returns & Exchanges

Change your mind? Not the right size or style? No problem!

As long as your item is brand new, unworn, and in its original packaging, we make returns & exchanges simple and stress-free.

✅ For USA Customers

  • Free exchanges & returns for store credit 🎉
  • Refund to original payment method available – $5.99 return shipping fee
  • If your exchange item is out of stock, you’ll receive store credit instead

🌍 For International Customers

  • Customers are responsible for return shipping costs
  • Returns for store credit available (cost of return label deducted from credit)
  • Exchanges are not available at this time

📅 Return Window

Items must be returned within 30 days of purchase. We reserve the right to adjust returns if items are not received in their original condition.

🎄 Holiday extension: Orders placed between November 1 and December 24, 2026 can be returned or exchanged through January 15, 2027. Just start your return at the link below and the extended window is applied automatically.

🎁 Gift Returns

Received a Fancy Bands gift that isn’t quite right? You can exchange it or get store credit without the purchaser’s card. Start a return using the order number and the shipping zip code, or email Customer-Support@FancyBands.net with the gift giver’s name and we’ll find it for you. Gift return credit is issued as a gift card. Refunds go back to the original payment method only.

⚠️ Important Notes

  • Original shipping charges are non-refundable
  • Discount codes & rewards do not apply to exchanges or store-credit returns
  • Returns sent without authorization may be processed as store credit if received within 30 days

🕒 Processing Time

Please allow up to 5 business days for your return or exchange to be processed once it arrives at our facility. You’ll receive an email confirmation once complete.

💔 Damaged or Defective Item?

If you received a damaged or defective item, please contact our Customer Support team at Customer-Support@FancyBands.net and we’ll make it right.

If using Shop, please visit this link from a browser: https://returns.fancybands.net/#/