Returns & Exchanges
CHANGE YOUR MIND? NOT THE RIGHT SIZE OR STYLE? NO PROBLEM!
AS LONG AS THE ITEM IS UNWORN, WE OFFER...
FREE EXCHANGES AND RETURNS FOR STORE CREDIT FOR CUSTOMERS IN THE USA!!
For returns to the original form of payment:
- USA (Domestic): There is a small shipping fee of $5.99.
- International: The cost of the return label will be deducted from your refund or required upfront. We offer returns for store credit, but not exchanges.
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RETURN & EXCHANGE POLICY:
- Returns and exchanges are accepted only if the item is brand new and unworn, and must be in the original packaging.
- Items must be returned within 30 days of purchase. We reserve the right to adjust returns if items are not received in their original condition.
- If the exchange item is out of stock, customers in the USA will receive a store credit for the original amount paid.
- International Returns: Customers outside the USA are responsible for return shipping costs. Returns for store credit are available; however, the cost of the return label will be deducted from the store credit issued.
- Note: Exchanges or returns for store credit do not qualify for any additional discount codes or rewards.
- Please allow up to 5 business days for a return or exchange to be processed once it arrives at our facility. Notification will be sent via email when the return or exchange is processed.
** We do NOT refund original shipping charges **
**Please note: Orders received without return authorization will receive store credit provided that the order was sent back within 30 days**
** FOR DAMAGED OR DEFECTIVE ITEMS, PLEASE REACH OUT TO OUR CUSTOMER SERVICE DEPARTMENT: CUSTOMER-SUPPORT@FANCYBANDS.NET **
