Refund policy
💖 Returns & Exchanges
Change your mind? Not the right size or style? No problem!
As long as your item is brand new, unworn, and in its original packaging, we make returns & exchanges simple and stress-free.
✅ For USA Customers
- Free exchanges & returns for store credit 🎉
- Refund to original payment method available – $5.99 return shipping fee
- If your exchange item is out of stock, you’ll receive store credit instead
🌍 For International Customers
- Customers are responsible for return shipping costs
- Returns for store credit available (cost of return label deducted from credit)
- Exchanges are not available at this time
📅 Return Window
Items must be returned within 30 days of purchase. We reserve the right to adjust returns if items are not received in their original condition.
⚠️ Important Notes
- Original shipping charges are non-refundable
- Discount codes & rewards do not apply to exchanges or store-credit returns
- Returns sent without authorization may be processed as store credit if received within 30 days
🕒 Processing Time
Please allow up to 5 business days for your return or exchange to be processed once it arrives at our facility. You’ll receive an email confirmation once complete.
💔 Damaged or Defective Item?
If you received a damaged or defective item, please contact our Customer Support team at Customer-Support@FancyBands.net and we’ll make it right.
If using Shop, please visit this link from a browser: https://returns.fancybands.net/#/