Shipping policy

Our Easy Shipping Policy

For information on our Return policy please visit: RETURNS & EXCHANGES

Covid_19

Please note: The USPS is experiencing nationwide delays due to limited transportation available. Some tracking information may be delayed or not updated until the package is delivered.  

Turnaround

All orders are shipped within 24 hours Monday - Friday. Most US addresses will receive products within 2-8 business days once shipped. 

Please note we ship with USPS, and UPS Ground, UPS Ground does not deliver or pickup on weekends/holidays. Please take this into consideration when ordering. 

Shipping Time Estimates

Please be aware that all delivery times are estimates only and not guaranteed by the shipping company. 


Order Tracking

All order will be provided tracking, we will update your order with the tracking information as soon as we ship. 

Shipping Rates

Orders over $35.00 ship free, with the exception of international orders. 
The rate charged for the shipping of your order is based on the weight of your products, and your location. In most cases we charge 3.99 for shipping. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.



Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Wrong Address (Return To Sender)

If an order is returned by the shipper because they could not deliver to the address you provided, or if you refuse delivery and the products are returned to us, we will issue a refund when we receive the return. Any shipping charges (to and from) and applicable taxes & fees (that we have to pay to receive the return) will be deducted from your refund. 

Tracking Says Order Was Delivered, But i Have Not Received It?

USPS "delivered date" is usually the cause of this confusion. USPS systems mark an order as "delivered" when the package is scanned at your local post office. Depending on the staffing at your local post office, your mailman might not be able to put the package in your mailbox that same day. So please allow 1-2 extra business days (depending on where you live) after the "delivered date" to receive the package. 

 Questions

If you have any questions, we are here to help please contact us at Customer-Support@FancyBands.net.